✨ Please Note: All Orders Are Preorder Based

At Kalm & Kueen Co., each item is thoughtfully created with care and intention. Because our collections are handmade and personalized, all products are available through preorder only.

Preordering allows us the time needed to create your items with the quality, detail, and attention they deserve.

Please review preorder timelines before placing your order.

Terms & Conditions
Kalm & Kueen Co.
We extend a warm welcome to you at Kalm & Kueen Co. By accessing our website, placing an order, or utilizing our services, you hereby agree to the following Terms & Conditions.
1. Handmade & Preorder Products
All products provided by Kalm & Kueen Co. are crafted with meticulous care and intention. A significant number of our items are handmade and are available exclusively through preorder.
As handmade products are individually created:
Slight variations in color, texture, scent, appearance, and design may occur.
These inherent variations contribute to the distinctiveness of each creation.
Product images serve as examples and may not represent an exact likeness of every item.
2. Preorder Policy
All orders are classified as preorders unless explicitly stated otherwise.
By placing a preorder, customers acknowledge that:
Production time is necessary prior to shipment.
Processing times may fluctuate based on product type, customization, and order volume.
Customers will receive updates as required.
We encourage customers to review product descriptions and estimated timelines prior to making a purchase.
3. Order Information
Customers bear the responsibility of providing accurate:
Name
Shipping address
Contact information
Customization details
Kalm & Kueen Co. shall not be held liable for delays resulting from incorrect information supplied by the customer.
4. Payments
Payment is required at the time of purchase unless otherwise specified.
By completing a purchase, you authorize Kalm & Kueen Co. to process payment for your order.
5. Cancellations & Changes
Given that many items are handmade or customized, alterations or cancellations may not be feasible once production has commenced.
We kindly request that you contact us at your earliest convenience should you require assistance with your order.
6. Shipping
Shipping timelines commence once your order has completed processing.
Kalm & Kueen Co. shall not be liable for delays caused by:
Shipping carriers
Weather conditions
Holidays
Incorrect shipping information
Tracking information will be provided upon the shipment of your order.
7. Returns & Exchanges
Due to the handmade and personalized nature of our products, returns and exchanges may be restricted.
Customers are encouraged to review our Return Policy prior to placing an order.
Should you encounter any issues with your order, please reach out to us so we may address your concern.
8. Intellectual Property
All content on this website, including but not limited to:
Brand name
Logos
Images
Product descriptions
Written content
is the exclusive property of Kalm & Kueen Co. and may not be copied, reproduced, or utilized without prior permission.
9. Website Use
By utilizing our website, you agree to refrain from:
Misusing website content
Attempting unauthorized access
Using information for harmful or unlawful purposes
10. Business Updates
Kalm & Kueen Co. reserves the right to update:
Products
Pricing
Policies
Services
Website information
Changes may be instituted at any time to enhance our customer experience.
11. Contact Us
Should you have any inquiries regarding these Terms & Conditions?
Please contact Kalm & Kueen Co. via our website contact page.
We appreciate your support of Kalm & Kueen Co.
Growth • Intention • Integrity
Where honest living manifests and becomes whole—united, not divided.